Product support

CYW PBR Forge

Check the product requirements and troubleshooting guidance below. For help with a specific issue, email CYW Studios.

Before you start

Requirements

Check your installed package against the requirements below and read the documentation included with the product.

  • Unity 6
  • Unity Editor
  • URP and HDRP channel workflows

Troubleshooting

  • Check the source textures, assigned map roles and output settings for the operation you are using.
  • Include the material shader, render pipeline and relevant texture import settings when reporting an unexpected result.
  • For an Editor error, include the full Console message and the steps that produced it.

Request support

Include the product and package version, Unity version, operating system and render pipeline. Describe what happened, what you expected and the steps that reproduce the issue. Attach relevant Console errors or screenshots.